Settlement Services Finder Home
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Around You
Find out what’s happening in your area
www.aroundyou.com.au
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Community Care Services
Information sessions, links to community groups and mainstream services
For humanitarian entrants who have been resident in Australia for less than five years
Run by Lutheran Community Care SA (www.lccare.org.au)
In metropolitan Adelaide and the Riverland
Tel: (08) 8269 9300 (Adelaide) and (08) 8531 3644 (Riverland)
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Consumer and Business Services (www.ocba.sa.gov.au)
Provides services and information to the general public on:
- Consumer Affairs (includes Product Safety)
- Business and Occupational Services (includes Business Names, Associations and Co-operatives, Licensing)
- Births, Deaths and Marriages
- Tenancies (includes Residential, Retail, Bonds and support to the Residential Tenancies Tribunal)
Tel: 131 882
- Adelaide: Levels G-4, Chesser House, 91-97 Grenfell Street
- Berri: 29 Vaughan Terrace and 30 Kay Avenue
- Port Augusta: 9 Mackay Street
- Mount Gambier: 11 Helen Street
- Naracoorte: 14 Butler Street
- Whyalla: 171 Nicolson Street
- Port Lincoln: 73-75 Tasman Terrace
- Port Pirie: Shop 7-8, 72-80 Ellen Street
- Gawler: Northern Market Shopping Centre, Corner Murray and Cowan Streets
- Kadina: 10 Digby Street
- Murray Bridge: 19 Seventh Street
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Drop in Help Desk
For someone to talk to about general information, furniture, referrals, IT, casework and so on
For refugees
Run by the Australian Refugee Association (www.ausref.net)
At: 304 Henley Beach Road, Underdale
From Monday to Friday (9.30am – 4.30pm)
Tel: (08) 8354 2951
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ForwardIT (http://www.forwardit.sa.gov.au)
A free Digital Literacy Program, ForwardIT is an online learning tool developed by the Government of South Australia. It is designed to teach people and provide them with the skills to use the internet safely and securely, at their own pace. The information and resources enable users to increase their digital literacy skills, confidence and knowledge to allow them to take advantage of broadband to enhance their daily personal, work, leisure and family lives.
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Free internet access
Find out where free internet, computer and training resources are available in your local area
Available at local council offices and libraries
Also see the regional sections for more information:
Adelaide Metropolitan:
Greater Adelaide area:
Country regions:
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Immigration, Visas and Citizenship
The Federal Department of Immigration and Citizenship deals with all immigration, visa and citizenship applications.
Information is available at www.immi.gov.au or at the following phone numbers
Tel: 131 881 Immigration appointments and enquiries
Tel: 131 880 Citizenship appointments and enquiries
Tel: 131 450 Translating and Interpreting Services (TIS) National
Tel: 133 177 Global Feedback Unit
Tel: 1800 040 070 (toll free in Australia) Employers’ Immigration Hotline
Tel: 1800 009 623 (toll free in Australia) Immigration Dob-in Line
Tel: 133 677 National Relay Service (NRS) for callers who have a hearing, speech or communication impairment and for Text Telephone (TTY) or modem callers
Tel: 1300 555 727 National Relay Service (NRS) for callers using Speech to Speech Relay (SSR).
Immigration Data: the Settlement Reporting Facility enables the public to access statistical data on permanent arrivals to Australia from the Department of Immigration and Citizenship's Settlement Database at: http://www.immi.gov.au/settlement/
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Interpreting and Translating Centre (ITC) ( www.translate.sa.gov.au)
Provides fee based 24 hour interpreting and translating services in approximately 140 languages and dialects, including:
- Translation from English or into English
- Checking of Translations
- Editing and Proof-reading
- Certified Translations
- Affidavits
At: 24 Flinders Street, Adelaide
Office opening hours: 8.30am to 5.00pm Monday to Friday
Tel: (08) 8226 1990 (Interpreting)
Tel: (08) 8226 1980 (Translating)
Email: itc@sa.gov.au or phelland@bigpond.net.au (after hours)
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Libraries
Various information is available at local libraries, often in other languages
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Local and District Councils
Local and district councils provide a range of information for those resident in their council area
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Map of South Australia
General
For transport
For social and political information
For tourist information
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Migrant Information
General information for all migrants to Adelaide and South Australia
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Multicultural Families Services
Provides information and advice on a range of matters, such as parenting
For people of multicultural backgrounds
Run by Uniting Care Wesley (www.ucwesleyadelaide.org.au)
At Bowden
Tel: (08) 8342 0899 Email: ccls@ucwesleyadelaide.org.au
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Seniors Information Service
Provides information, internet access, and IT training
For seniors
At: 76 Waymouth St, Adelaide
Tel: (08) 8168 8776 Email: information@seniors.asn.au
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State and Federal Government Information
Service SA is a State Government directory service listing all services and information. It covers everything from houses, law and transport, to taxes and health. Visit: www.service.sa.gov.au.
Federal government information can be found at www.australia.gov.au
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Tenants Information and Advocacy Service (TIAS)
Information, referral and advice relating to housing issues; negotiation and advocacy on behalf of customers with housing providers and landlords; representation of customers at Residential Tenancies Tribunal or Appeals Unit
For people on low incomes
Run by Anglicare SA (www.anglicare-sa.org.au)
At: Hackham West Community Centre, 2 Majorca Road, Hackham West
Tel: (08) 8305 9459/ 1800 060 462
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Translating and Interpreting Service (TIS)
An interpreting service for people who do not speak English and for the English speakers who need to communicate with them. It provides immediate telephone interpreting services, as well as pre-booked telephone and on-site interpreting.
Available 24 hours a day, seven days a week for any person or organisation in Australia requiring interpreting services.
Provided by the Department of Immigration and Citizenship
To use an interpreter over the telephone call Tel: 131 450
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Women’s Information Service (www.wis.sa.gov.au)
Provides an information and referral service for all women in South Australia with the aim of empowering women to make informed decisions about their lives. They also offer Family Court Support, free telephone legal advice, tax help annually, volunteer programs and a phone link up service for women living in rural areas. All services are free and confidential.
At: Ground Floor, Chesser House, 91-97 Grenfell Street, Adelaide
Tel: (08) 8303 0590 or 1800 188 158, Email: info@wis.sa.gov.au
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