Financial support and advice

Australian Taxation Office

Manages and shapes tax, excise and superannuation systems that fund services for Australians as the Australian Government's principal revenue collection agency. Go to the Australian Tax Office website.

At: 91 Waymouth Street, Adelaide
Tel: 13 28 65 (personal tax self help)
Tel: 13 72 26 (business tax self help)


Emergency assistance, financial counselling and bargain shop for those on a low income living in the western suburbs. Go to Careworks SA website

At: 114 Henley Beach Road, Torrensville
Tel: +61 8 8234 5802


Provides income support payments and referrals to the job network and other government funded participation programs, as well as referrals to agencies for personal and practical support. For anyone who meets their eligibility criteria.

Open Monday to Friday (except public holidays) 8.30am to 5pm. Go to Centrelink website

Tel: 13 10 21 Appointments
Tel: 13 27 17 Disability, sickness and carers
Tel: 13 28 50 Employment services
Tel: 13 61 50 Families
Tel: 13 16 73 International services
Tel: 13 23 00 Retirement
Tel: 13 24 90 Youth and students
Tel: 13 12 02 Multicultural services
Tel: 1800 810 586 TTY service

Consumer and Business Services (SA)

Provides services and information to the general public on:

  • Consumer Affairs (includes Product Safety) Business and Occupational Services (includes Business Names, Associations and Co-operatives, Licensing) Births, Deaths and Marriages
  • Tenancies (includes Residential, Retail, Bonds and support to the Residential Tenancies Tribunal)

Go to the Consumer and Business Services website
Tel: 131 882

Consumer education, financial counselling and emergency relief

Specialist services for new and emerging communities. Delivered by the Australian Migrant Resource Centre (SA)

At: 59 King William Street, Adelaide
Tel: +61 8 8217 9505

Emergency relief

Emergency relief, food, clothing, furniture and household items, advocacy and support for newly arrived refugees and migrants. Delivered by St Vincent de Paul, statewide at Vinnies Centres.

On Tuesdays and Thursdays
Tel: 1300 729 202

Financial and material assistance for people in immediate need. For those on low incomes in specific regions of SA. Run by Lutheran Community Care

Tel: +61 8 8269 9300

Family Reunification Support

Assistance is given to apply for an Australian Lutheran World Service interest free loan for airfares. For those on low incomes who meet the criteria, as assessed by the LCC financial counsellor. Run by Lutheran Community Care

Tel: +61 8 8269 9300

Financial counselling and support

  • Assistance in planning a budget, consumer rights, negotiation with creditors, concession eligibility, debt recovery and bankruptcy. For those on low incomes. Run by Lutheran Community Care. Tel: +61 8 8269 9300. Email:
  • Financial counselling and support, emergency relief, low income support program and low/no interest loans. Run by Uniting Communities. Tel: 1800 615 677
  • Financial counselling, low cost living groups, emergency assistance and microfinance for people on low income. Run by UnitingCare Wesley Bowden

HomeStart Finance

Helps South Australians - those who meet the eligibility criteria - into home ownership via cheap home loans and innovative home finance products. Go to the Homestart website.

At: 153 Flinders Street, Adelaide
At: 2/17 Forsyth Avenue, Whyalla
Monday to Friday, 8:30am to 5pm
Tel: 1300 636 878

Learning for life program

Provided by The Smith Family, the Learning for Life program supports students from low income families to attend and stay at school.

Tel: 1800 280 223

Magdalene Centre

The Magdalene Centre provides a range of services including information and referral, emergency assistance, financial counselling, pro bono financial advisory clinic, no interest loan scheme, and bargain centre. For those on low incomes.

At: 82 Gilbert Street, Adelaide
Tel: 8305 9434


Manages health payments for all South Australians. Go to the Medicare website.

Tel: 132 011
Tel: Translating and Interpreting Service (TIS) 131 450 (call charges apply)

Money Smart

Financial guidance available in 26 languages, including information on: managing your money, borrowing and credit, insurance, investing, scams, financial counselling, and much more. Money Smart website

North East financial counselling

Accredited financial counsellors provide free and confidential personal financial counselling and community education programs are available to groups. For residents of Eastern and North-Eastern Adelaide and Salisbury. North East financial counselling

At: Pathway Community Centre, 1/249 Milne Road, Modbury North
Monday to Friday, 9am to 5pm
Tel: +61 8 8281 6911 (Financial Counsellor)
Phone-in service available Tuesdays 2-4pm Tel: +61 8 8395 8898

Personal Education And Community Empowerment (PEACE)

PEACE Multicultural Services supports and assists people from culturally and linguistically diverse backgrounds to lead balanced and healthy lives. Particularly focused on helping people with issues relating to problem gambling, HIV and Hepatitis.

At: 49a Orsmond Street, Hindmarsh
Tel: 8245 8100

Relief and counselling

Emergency relief, financial counselling and general counselling for local residents, by appointment. Delivered by the Salvation Army Support Services

Return to Work SA

Provides protection to workers and employers in the event of workplace injury. For private sector workers in SA. Return to Work SA

At: 100 Waymouth Street, Adelaide
Monday to Friday, 8:30am to 5pm
Tel: 131 855

Saver Plus

Saver Plus, run by The Smith family,  is a 10-month financial literacy and matched savings program that assists low income families to gain financial skills, establish a savings goal and develop long-term savings habits.

Tel: 1300 610355 

Tax help

For those living in Kilburn, Blair Athol and surrounding areas. Run by the City of Port Adelaide Enfield.

Tel: 8405 6580

The Food Centre

The Food Centre is a community-based not-for-profit registered charity organisation that provides affordable groceries, clothing and household goods for people on low incomes.

At: Shop 5, 580 Main North Road, Gepps Cross
Monday to Friday, 8.30am to 5.00pm
Tel: +61 8 8262 7345

Women's Information Service

Provides an information and referral service for all women in South Australia, including tax help.  All services are free and confidential. Women's Information Service

At: Ground Floor, Chesser House, 91-97 Grenfell Street, Adelaide
Tel: +61 8 8303 0590 or 1800 188 158