Migration services

Immigration, visas and citizenship

The Federal Department of Home Affairs deals with all immigration, visa and citizenship applications. Information is available at the website or the following phone numbers:

Tel: 131 881 Immigration appointments and inquiries
Tel: 131 880 Citizenship appointments and inquiries
Tel: 131 450 Translating and Interpreting Services (TIS) National
Tel: 133 177 Global Feedback Unit
Tel: 1800 040 070 (toll-free in Australia) Employers' Immigration Hotline
Tel: 1800 009 623 (toll-free in Australia) Immigration Dob-in Line
Tel: 133 677 National Relay Service (NRS) for callers who have a hearing, speech or communication impairment and for Text Telephone (TTY) or modem callers
Tel: 1300 555 727 National Relay Service (NRS) for callers using Speech to Speech Relay (SSR).

Legal advice on migration

The Legal Services Commission of South Australia offers a wide variety of immigration and refugee legal advice and assistance, primarily through its Adelaide Office. Staff can provide free migration information and advice to anyone in South Australia, and they can also help people with visa applications if they cannot afford to pay a migration agent and are disadvantaged. Tel: +61 8 8111 5555. It also has a Free Legal Helpline available across South Australia via 1300 366 424.

Migration services

Registered migration agents offer general advice and assistance about migration, proposing or sponsoring family members to settle in Australia, visa applications, visa categories and conditions, appeals and citizenship. This service is available for all community members. Most humanitarian entrants and migrants with a Centrelink healthcare card are entitled to a free appointment. Run by the Australian Migrant Resource Centre of South Australia.

Adelaide: 23 Coglin Street, Adelaide, Tel: +61 8 8217 9500, Email: admin@amrc.org.au
Bordertown: 26 Woolshed Street, Bordertown, Tel: +61 8752 1000, Email: bordertown@amrc.org.au
Mount Gambier: 13 Eleanor Street, Mount Gambier, Tel: +61 8 8725 2753, Email: limestonecoast@amrc.com.au
Murray Bridge: 5 Second Street, Murray Bridge, Tel: +61 8535 5600, Email: murraylands@amrc.org.au
Naracoorte: 19 Gordon Street, Naracoorte, Tel: +61 8 8762 2955, Email: naracoorte@amrc.org.au
Renmark: 86 Nineteenth Street, Renmark, Tel: +61 8586 5745, Email: riverland@amrc.org.au
Salisbury: 28 Mary Street, Salisbury, Tel: +61 8 8283 0844, Email: northernarea@amrc.com.au

Subject to a merit and disadvantage test, the Legal Services Commission may be able to help people with visa applications who:

  • are in Australia and want to apply for permanent residence
  • want to sponsor partners and other family members to migrate to Australia
  • were sponsored by their partner and the relationship has ended for reasons including domestic violence
  • have been told their visa may be canceled on character grounds, or
  • are in detention and have been referred to us by DIAC because they are seeking asylum.

The Commission will provide interpreters for those clients who require them.

Tel: +61 8 8111 5555 to book an appointment.