Personal and family support


Open 24 hours to support people impacted by sexual assault, domestic or family violence and abuse.

Tel: 1800 737 732

CALD Carer Retreat Program

Provides funding to organisations to enable them to create retreat events for their community's Carers for planned short-term breaks. For unpaid caregivers of the frail and elderly. Run by the Multicultural Communities Council of SA.

Tel: +61 8 8213 4605 

Crisis Care

Crisis Care provides an after-hours response to immediate child abuse and neglect matters, and crisis situations relating to children who are under the Guardianship of the Minister.

Tel: 13 1611

Domestic violence crisis line

Confidential advice for victims of domestic violence or those concerned about them.

Tel: 1800 800 098 or 13 14 50 (if an interpreter is needed).

Emergency carer respite

Emergency and short-term crisis respite may be available if you are unexpectedly unable to continue to care for someone.

Tel: 1800 052 222

Family relationships counseling and specialised family violence services

Specialist services for new and emerging communities. Delivered by the Australian Migrant Resource Centre of South Australia.

At: 59 King William Street, Adelaide
Tel: +61 8 8217 9500 

Gambling Helpline

Advice and support for problem gamblers and their families

Tel: 1800 858 858

Home visiting service

Trained volunteers arrange weekly visits to listen, support and encourage the client to connect with local services. For socially isolated families in the inner northern suburbs of Adelaide. Run by Lutheran Community Care SA.

At: 2 Belalie Road, Ingle Farm
Tel: +61 8 8349 6099

Humanitarian Settlement Services (HSS)

On arrival casework services and community development and participation programs for individuals and families and their new and emerging communities. For new humanitarian entrants who have been in Australia for less than six months. Provided by the Australian Migrant Resource Centre of SA, who have centres in Adelaide, Salisbury, Mount Gambier, Naracoorte, and Murray Bridge.


24-hour counseling service for anyone in need of emotional support

Tel: 13 11 14

Mental Health Crisis Service

24-hour crisis service for victims of mental health and their carers

Tel: 13 14 65

Parent Helpline

24-hour telephone information service for parents in South Australia with concerns about health, behaviour or parenting

Tel: 1300 364 100 (local call cost within South Australia)

Personal Counseling

Sexual concerns, domestic and family violence, separation, HIV and Hepatitis, post-adoption, problem gambling, family counseling, individual counseling, and financial counseling. Run by Relationships Australia (SA).

At: 161 Frome Street, Adelaide, and available at Adelaide, Berri, Hindmarsh, Marion, Ridgehaven, Salisbury
Tel: 1300 364 277 / 1800 182 325 (country callers)
Online inquiry

Personal Education And Community Empowerment Service (PEACE)

Supports and assists individuals, families and communities to lead balanced and healthy lives. Particularly focused on helping people with issues relating to problem gambling, HIV and Hepatitis. For people from culturally and linguistically diverse backgrounds. Run by Relationships Australia (SA).

At: 49a Orsmond Street, Hindmarsh
Tel: +61 8 8245 8100 / 1800 182 325 / 1300 364 277

Personal Helpers and Mentors (PHaMs)

The Personal Helpers and Mentors service (PHaMs) provides respectful and culturally sensitive assistance to people whose lives are severely affected by mental illness by providing services that include: someone to talk to; advice on family life and relationships; advice on health services; support with access to Centrelink, legal aid or housing; advice on banking and budgeting; help understanding cultural differences; help to become more involved in the community.

For people who are 16 years or over and come from a non-English speaking background, and those who have been in refugee or detention centres, who are worrying or are having a hard time.

Rape and Sexual Assault Service

Advice and support for victims of rape and sexual assault

Tel: +61 8 8226 8787/8777 or (freecall) 1800 817 421

Refugee Services

Casework, referrals, information sessions, parenting workshops, leadership development, accommodation assistance and education. For humanitarian entrants who have been in Australia for less than five years. Run by the Australian Refugee Association.

At: 304 Henley Beach Road, Underdale
Tel: +61 8 8354 2951

Sexual Health Advice

Free and confidential sexual health clinics and counseling for all new arrivals. Run by SHine SA.Adelaide: 57 Hyde St, Tel: +61 8 7099 5320
Woodville: GP Plus, 64C Woodville Road, Tel: 1300 794 584

Davoren Park: 43 Peachy Road, Tel: 1300 794 584
Noarlunga:  GP Plus Super clinic, level 1,  20 Alexander Kelly Drive, Tel: 1300 794 584

Tel: 1300 794 584 

Survivors of Torture and Trauma Assistance and Rehabilitation Service

Provides individual and group counseling, information, support and advocacy. For refugees who have survived trauma and torture (by referral). Run by STTARS.

At: 81 Angas Street, Adelaide
Tel: +61 8 8206 8900  

Victim Support Service

Advice and support for victims of crime

Tel: +61 8 8231 5626